Frequently Asked Questions

  • What is physiotherapy?
    Physiotherapy extends from health promotion to injury prevention, acute care, rehabilitation, maintenance of functional mobility, chronic disease management, patient education and occupational health.
  • Why see a physiotherapist?
    Physiotherapists are highly qualified and knowledgeable health professionals who work with patients to assess, diagnose and treat, using a variety of specialized clinical skills and hands-on techniques to promote healthy rehabilitation. Physiotherapy helps repair damage, reduce stiffness and pain, increase mobility and improve quality of life.
  • Is a doctor’s referral needed to see a physiotherapist?
    A doctor’s referral isn’t necessary, but in some cases, our physiotherapist may need you to see your doctor to get further testing done. Note that some extended benefits may require doctor’s referral to get reimbursements for physiotherapy.
  • What is orthopaedic physiotherapy?
    Orthopaedic physiotherapy is physiotherapy in which the physiotherapist manually mobilizes the joints in order to reduce stiffness, relieve pain and increase range of movement. It also includes deep tissue mobilization, postural assessment and specific exercise and stretching programs.
  • My doctor referred me to another Physiotherapy clinic, can I come to your clinic instead?
    Yes, you can receive physiotherapy at any clinic of your choosing.  You should ensure that the person delivering your care is a physiotherapist registered with the College of Physiotherapists of Ontario.
  • Do you treat work-related injuries billed through the WSIB (WorkPlace Safety & Insurance Board)?
    Yes.  Prior to attending your appointment you must report your injury to your employer and submit the appropriate WSIB paperwork.  Please advise us at the time of booking if your injury will be billed through WSIB.
  • Do you treat injuries associated with motor vehicle accidents (MVA)?
    Yes, prior to your first visit please notify us and your automobile insurance adjustor so that we may assist you with completion of the necessary initial documents.

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